Millers Farm Shop

Last updated: 12 November 2026

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INTRODUCTION

At Millers Farm Shop, we respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use, store and protect information when you visit our website, www.millersfarmshop.co.uk, or contact us through our online contact form.

We aim to handle all personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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WHO WE ARE

This website is operated by Millers Farm Shop Ltd, based at:
Millers Farm Shop
Gammons Hill
Kilmington
Devon

EX13 7RA
Email: millersfarmshop@gmail.com

Telephone: 01297 35290

Millers Farm Shop Ltd is responsible for the personal information collected through this website.

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INFORMATION WE COLLECT

We may collect personal information when you contact us through our website.

This may include:
Your name
Your email address
Your telephone number, if provided

Information included in your enquiry or message

We may also collect certain technical information about how visitors use our website, including pages visited, device types, approximate geographical location and website traffic sources.

This technical information is collected through website analytics tools and cookies, where permitted by your consent preferences.

We do not currently operate a website newsletter or mailing list.

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HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:
Responding to enquiries submitted through our website.
Communicating with customers who have contacted us.
Managing and maintaining our website.
Understanding how visitors use our website.
Improving our website's content, accessibility and overall experience.

Meeting applicable legal obligations.

We do not sell your personal information to third parties.

We do not use contact form enquiries to send unsolicited marketing emails.

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OUR LEGAL BASIS FOR PROCESSING INFORMATION

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Legitimate interests: To respond to customer enquiries, manage communications and operate our business effectively, provided these interests do not override your rights.

Consent: Where you have agreed to the use of optional analytics or other non-essential cookies.

Legal obligations: Where we are required to retain or disclose information to comply with applicable laws.

Where consent is required, you may withdraw it at any time.

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CONTACT FORMS AND EMAIL COMMUNICATIONS

Our website is hosted using Wix.

When you submit an enquiry through our website, the information is stored within our Wix dashboard and a notification is sent to our business email address.

This information is accessible to authorised members of our team for the purpose of responding to enquiries and managing customer communications.

We take reasonable steps to protect this information against unauthorised access, loss or misuse.

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WEBSITE ANALYTICS

We use website analytics services, including Wix Analytics and Google Analytics, to help us understand how visitors interact with our website.

These services may provide information such as:
Number of website visitors
Pages viewed
Approximate visitor locations
Devices and browsers used

How visitors find our website

This information helps us improve our website and understand which content is most useful to visitors.

Where analytics technologies require consent, they will only be used in accordance with your cookie preferences.

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COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to support essential website functions and, where permitted, to help us understand website usage.

Cookies are small files stored on your device when you visit a website.

We use the following categories of cookies:

Essential cookies: Required for the website to function correctly, including security and essential website features.

Functional cookies: Used to support additional website functionality and improve the visitor experience.

Analytics cookies: Help us understand website traffic and how visitors interact with our pages.

Marketing cookies: May be associated with third-party services or integrations. These are only used where applicable and permitted by your consent preferences.

We use Usercentrics for Wix to manage cookie consent.

When visiting our website, you can accept, reject or customise your preferences for non-essential cookies.

You can also review or change your choices using the privacy settings control available on our website.

For more information about individual cookies and services, please refer to the information provided within our cookie consent settings.

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SHARING YOUR INFORMATION

We do not sell or trade personal information.

We may share limited information with trusted service providers where necessary to operate our website and manage communications.

These providers may include:
Wix, which hosts and supports our website.
Google, which provides email and website analytics services.

Usercentrics, which provides our cookie consent management system.

These providers may process information on our behalf in accordance with their applicable data protection obligations.

We may also disclose information where legally required.

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HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting legal obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

We aim to review stored information periodically and securely delete personal information when it is no longer required.

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HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organisational measures to protect personal information.

Our website is hosted by Wix and uses HTTPS encryption to help protect information transmitted between your browser and the website.

Access to customer enquiries and business communications is restricted to authorised individuals.

Although we take appropriate precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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YOUR DATA PROTECTION RIGHTS

Under UK data protection legislation, you may have the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Object to certain uses of your information.
Request restrictions on how your information is processed.
Withdraw consent where processing is based on consent.

Request the transfer of your information where applicable.

To exercise any of these rights, please contact us using the details below.

You also have the right to raise concerns with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Further information is available at www.ico.org.uk.

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LINKS TO OTHER WEBSITES

Our website may contain links to other websites, including those operated by independent businesses based at Millers Farm Shop.

We are not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

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CHANGES TO THIS POLICY

We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, business operations or legal requirements.

Any updates will be published on this page, with the date of the latest revision shown at the top.

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CONTACT US

If you have any questions about this policy or how we handle your personal information, please contact:
Millers Farm Shop Ltd
Gammons Hill
Kilmington
Devon

EX13 7RA
Email: millersfarmshop@gmail.com

Telephone: 01297 35290